Testimonials
Margaret J. Boot FCIP
I worked with Monica at CAA Insurance Company (Ontario) from 2001 to 2006, when I was Director of Underwriting.In her role of Senior Product Underwriter, she demonstrated her very deep knowledge of automobile and property insurance products and underwriting. She was very effective in sharing that knowledge and experience with our underwriting team and with others throughout the organization, using her writing and training skills.
Monica was always willing to help others with underwriting theory, use of technology or their career development, mentoring many associates in their insurance studies.
Walter Braddock- Associate Editor,
The Insurance Institute of Canada
I have known and had the pleasure of working with Monica Cain for over a
decade. Her vast experience of property insurance was invaluable in revising
our major text on that subject in the late 1990s. Through much of the first
half of this decade, Monica's many years of underwriting and of teaching and
other volunteer work for the Insurance Institute made her a valued member of
the Institute's CIP Underwriting Task Force. Monica and her fellow task
force members were instrumental in producing three brand-new texts on
underwriting as part of the Applied Professional series that forms the core
of our revised CIP Program.
As a not-for-profit organization, The Insurance Institute of Canada depends on the generosity, good will, and dedication of volunteers like Monica, who year after year teach our courses, mark our exams, participate on our committees and task forces, and otherwise make it possible for the Institute to serve its members as well as we do. I am personally grateful for the help Monica has given me over the years, and I hope I will continue to benefit from her knowledge and experience for a long time to come.
Megan Stefani
I had the pleasure of working with Monica Cain at CAA Insurance. Monica graciously agreed to hire me on as a summer student. Working for Monica was a rewarding experience in that I learned a lot about my abilities and about the work force. It is because of Monica that I learned to ask for help, tricks for utilizing Microsoft Word/Access, how to manage my time to work as efficiently as possible, and to be active in the workplace. Monica strengthened my work ethic by encouraging my efforts and letting me know what a great job I was doing. For me, this created a comfortable work environment in which made me want to push myself because I knew it would be recognized. The way that Monica projects herself is both professional and welcoming in that she allows for you to vent your frustrations to her, in which you can return to your desk a little bit more relaxed and capable of doing a better job. In high stress situations, this strategy was lifesaving. If it weren't for Monica I would not have the job I have today.Andrea Isaacs-Scarlett
Thanks for providing us with all that material, a stimulating environment to learn and a wonderful and relevant appreciation of the subject. Appreciated!!Jennifer Young
Just wanted to let you know I passed! My marks weren't as strong as I had hoped I got a C. I know I passed because of your great class. In addition, I learned a lot that has helped me in my job on a daily basis.
Rhonda Thomson
Monica Cain was one of the most enthusiastic and knowledgeable teachers I have ever had. Her teaching style is very interactive and her words tend to sink into your brain. I would gladly take any course for which Monica was the instructor.Apple Ping Li
I just talked to my manager the other day to say that I never enjoyed a CIP course this much until I attended Monica's class. Common language, clear notes, comfortable approach, easy understanding, most important of all, a strong sense of humour.Ifran Malik
This is my second course with Monica in insurance institute. The first one was basic C11 but I took this course especially after learning that she was teaching this course of insurance liability. She is a very good teacher, instructor and I would say a new word explainer. When I took this course many people told me this was a most difficult course in CIP but honestly after going through the classes and coaching with her I have found this course the most easiest only because of Monica.Cathy Gibson
I am currently in my second course in the CIP program taught by Monica. I am pleased that she makes me feel it is possible to obtain the knowledge required to pursue insurance as a second career. Monica's vast knowledge the insurance industry makes the courses interesting and enjoyable.Diana Theodore
Monica Cain is in the process of teaching C13 Liability Part 1. Monica is a very organized and experienced teacher. She has a lot patience and explains course material using excellent examples. I would definitely take a course again with Monica in the future.Julie Donnelly
I find Monica a wonderful teacher; her explanations and knowledge are unbelievable. Also, she is not boring!!But honestly I figured if you do not know Monica Cain or if you have never heard her name before you have not been in Insurance for very long!!
Florin Pitu
It is a genuine pleasure and honour for me to recommend Monica as an instructor of the Insurance Institute. I took my first CIP course (C11 Principles and Practice of Insurance) with Monica. At that time I was struggling to get into the insurance business but with no results. After 2 classes with Monica I had another interview. I walked through the interview because of Monica's class. Everything I have learned during the class helps me on my day by day job as an underwriter. I recommend her as an instructor to all my colleagues and I took the second CIP course (C13 Liability Insurance) just because of her. I found her style and way of sharing the information unique and found her able to explain the same thing equally to people outside of the insurance system and people with years of experience. Her explanations are right to the point and you can feel that behind of every answer there is a tremendous store of knowledge and experience. Responsibly, organization, dedication to her work are only few valuable qualities that Monica possesses. In closing, let me say I have no hesitation in recommending Monica as a CIP instructor.Jon Mali
My name is Jon Mali. I am currently taking C13 Insurance Against Liability course, and Monica Cain is my instructor. This is my fifth course that I am taking through the Institute, and I can say that Monica is the most prepared, skilled and knowledgeable teacher. It is very obvious, she has very deep and thorough understanding and knowledge of not only this course, but the whole insurance industry. Her skills and experience make this difficult course seem much easier.Stephanie Mott
I have had the honour of working with Monica Cain at General Accident / CGU Insurance. She has a wonderful grasp of the insurance business and has always been willing to share. She has taught me a great deal both as a trainer and as a team member.Monica has always displayed a high degree of integrity and responsibility and she would be an asset to any organization. I am happy to give her my wholehearted endorsement.
Jennifer Young
I have taken 3 CIP courses so far and co-workers kept saying keep Insurance against liability - Part 1 for your last courses because it's such a difficult subject matter. I saw that an in-class course was available every other Saturday and I felt that I would get more out of this type of learning environment rather than the self directed distance learning courses I have taken in the past. I have truly enjoyed learning about liability insurance and I attribute that directly to you as an instructor. You have made the course interesting and I truly respect your industry experience and knowledge. It also helps that you have a sense of humour which makes this very serious subject easier to learn. I have a much better understanding of liability insurance in just four classes. I actually look forward to driving an hour and a half to get to class and have enjoyed the subject matter very much. Thank you for your help in getting me to where I want to be! I wish you all the best.Helen McLeod
I have only known you a short time with the Liability Class. Anyone who has been in the industry for as long as I have knows you by reputation even if they have never met you. After meeting you and being part of your class I have to say that you definitely live up to your reputation. Your knowledge, expertise and years of experience in the industry are welcomed and needed. Thank you for sharing.Matthew Mackness - Student in Inaugural PNC Course Seneca College
Looking for an instructor who flips through Power Point slides and reads from them? Looking for an instructor who stands behind a podium and reads from the textbook? Then do NOT attend Monica's class!Monica is an engaging and dedicated instructor who devotes a great deal of time preparing her lessons. You will be taught the Customer Service and Sales course material through lecture, class participation, cheerful Power Point slides, handouts and memorabilia. (You will have to sign up for her class to find out what is meant by the last point!) Through these many methods of instruction, the course material is easily absorbed as well as recallable for tests and assignments. I was very impressed by her enthusiasm and having her share her many industry related experiences!