Here
    is what my Industry Associates and Students have to say

    
Margaret Boot says:
Monica was always willing to help others with underwriting theory, use of technology or their career development . . . more

    
Megan Stefani says:
I had the pleasure of working with Monica Cain . . .more

    
Andrea Isaacs-Scarletti says:
Thanks for providing us with all that material . . .more

    
Jennifer Young says:
I know I passed because of your great class . . .more


    
Apple Ping Li says:
I just talked to my manager the other day to say that I never enjoyed a CIP course this much . . . more

    
Walter Braddock says:
I have known and had the pleasure of working with Monica Cain for over a decade . . . more

    
Ifran Malik says:
She is a very good teacher, instructor and I would say a new word explainer . . . more

    
 
Cathy Gibson says:
Monica's vast knowledge the insurance industry makes the courses interesting and enjoyable . . . more 

    
Florin Pitu says:
It is a genuine pleasure and honour for me to recommend Monica as an instructor of the Insurance Institute . . . more 


    
Jon Mali says:
It is very obvious, she has very deep and thorough understanding and knowledge of not only this course, but the
whole insurance industry . . . more

    
Stephanie Mott says:
Monica has always displayed a high degree of integrity and responsibility and she would be an asset to
any organization. . .more

    
Diana Theodore says:
I would definitely take a course again with Monica in the future.  . .more

    
Jennifer Young says:
I have truly enjoyed learning about liability insurance and I attribute that directly to you as an instructor . . . more

    
Julie Donnelly says:
I find Monica a wonderful teacher; ... more


    
Helen McLeod says:
Your knowledge, expertise and years of experience in the industry are welcomed and needed . . . more

    
Rhonda Thomson says:
Monica Cain was one of the most enthusiastic and knowledgeable teachers I have ever had . . .  more

    

Matthew Mackness says:
Monica is an engaging and dedicated instructor who devotes a great deal of time preparing her lessons. . . more

    

Evam Gohoho says:
I'm really happy that I chose to do the Sales and Service Course . . . more

    

Paul Foster
Monica was impressive with her articulation of insurance liability related topics. . . more





    


         For a full printed
        list of these testimonials click here.

     
 

    
Margaret Boot says:
I worked with Monica at CAA Insurance Company (Ontario) from 2001 to 2006, when I was Director of Underwriting.
In her role of Senior Product Underwriter, she demonstrated her very deep knowledge of automobile and property insurance
products and underwriting. She was very effective in sharing that knowledge and experience with our underwriting team and
with others throughout the organization, using her writing and training skills.
Monica was always willing to help others with underwriting theory, use of technology or their career development, mentoring
many associates in their insurance studies.
Margaret J. Boot FCIP    top of page

    

Megan Stefani says:
I had the pleasure of working with Monica Cain at CAA Insurance.  Monica graciously agreed to hire me on as a summer student.
Working for Monica was a rewarding experience in that I learned a lot about my abilities and about the work force.  
It is because of Monica that I learned to ask for help, tricks for utilizing Microsoft Word/Access, how to manage my time to work 
as efficiently as possible, and to be active in the workplace.  Monica strengthened my work ethic by encouraging my efforts and 
letting me know what a great job I was doing.  For me, this created a comfortable work environment in which made me want to 
push myself because I knew it would be recognized.  The way that Monica projects herself is both professional and welcoming in that 
she allows for you to vent your frustrations to her, in which you can return to your desk a little bit more relaxed and capable of doing 
a better job.  In high stress situations, this strategy was lifesaving.  If it weren't for Monica I would not have the job I have today.  top of page


    

Andrea Isaacs-Scarletti says:
Thanks for providing us with all that material, a stimulating environment to learn and a wonderful and relevant appreciation of the subject.
Appreciated!!  top of page

    

Jennifer Young says:
I know I passed because of your great class.  In addition, I learned a lot that has helped me in my job on a daily basis.  top of page


    

Apple Ping Li says:
I just talked to my manager the other day to say that I never enjoyed  a CIP course this much until I attended 
Monica's class. Common language, clear notes, comfortable approach, easy understanding, most important of all, 
a strong sense of humour.    top of page

    

Walter Braddock says:
I have known and had the pleasure of working with Monica Cain for over a decade. Her vast experience of property 
insurance was invaluable in revising our major text on that subject in the late 1990s. Through much of the first half 
of this decade, Monica's many years of underwriting and of teaching and other volunteer work for the Insurance 
Institute made her a valued member of the Institute's CIP Underwriting Task Force. Monica and her fellow task 
force members were instrumental in producing three brand-new texts on underwriting as part of the Applied Professional 
series that forms the core of our revised CIP Program.
As a not-for-profit organization, The Insurance Institute of Canada depends on the generosity, good will, and dedication 
of volunteers like Monica, who year after year teach our courses, mark our exams, participate on our committees and task 
forces, and otherwise make it possible for the Institute to serve its members as well as we do. I am personally grateful for 
the help Monica has given me over the years, and I hope I will continue to benefit from her knowledge and experience 
for a long time to come.
Walter Braddock
Associate Editor
The Insurance Institute of Canada    top of page


    

Ifran Malik says:
This is my second course with Monica in insurance institute. The first one was basic C11 but I took this course 
especially after learning that she was teaching this course of insurance liability. She is a very good teacher, instructor 
and I would say a new word explainer.  When I took this course many people told me this was a most difficult course 
in CIP but honestly after going through the classes and coaching with her  I have found this course the most easiest 
only because of Monica.    top of page

    

Cathy Gibson says:
I am currently in my second course in the CIP program taught by Monica.. I am pleased that she makes me feel it is 
possible to obtain the knowledge required to pursue insurance as a second career. Monica's vast knowledge the insurance 
industry makes the courses interesting and enjoyable.    top of page


    

Florin Pitu says:
It is a genuine pleasure and honour for me to recommend Monica as an instructor of the Insurance Institute.  
I took my first CIP course (C11 Principles and Practice of Insurance) with Monica. At that time I was struggling to get 
into the insurance business but with no results. After 2 classes with Monica I had another interview. I walked through 
the interview because of Monica's class. Everything I have learned during the class helps me on my day by day job as an 
underwriter. I recommend her as an instructor to all my colleagues and I took the second CIP course (C13 - Liability Insurance) 
just because of her. I found her style and way of sharing the information unique and found her able to explain the same thing 
equally to people outside of the insurance system and people with years of experience.  Her explanations are right to the point 
and you can feel that behind of every answer there is a tremendous store of knowledge and experience. Responsibly, 
organization, dedication to her work are only few valuable qualities that Monica possesses. In closing, let me say I have no 
hesitation in recommending Monica as a CIP instructor    top of page

    
Jon Mali says:
My name is Jon Mali. I am currently taking C13 Insurance Against Liability course, and Monica Cain is my instructor. 
This is my fifth course that I am taking through the Institute, and I can say that Monica is the most prepared, skilled and 
knowledgeable teacher. It is very obvious, she has very deep and thorough understanding and knowledge of not only this 
course, but the whole insurance industry. Her skills and experience make this difficult course seem much easier.    top of page


    

Stephanie Mott says:
I have had the honour of working with Monica Cain at General Accident / CGU Insurance.  She has a wonderful grasp 
of the insurance business and has always been willing to share.  She has taught me a great deal both as a trainer and as a 
team member.  Monica has always displayed a high degree of integrity and responsibility and she would be an asset to any 
organization.  I am happy to give her my wholehearted endorsement.    top of page

    

Diana Theodore says:
Monica Cain is in the process of teaching C13 Liability Part 1.  Monica is a very organized and experienced teacher.  
She is has a lot patience and explains course material using excellent examples.  I would definitely take a course again 
with Monica in the future.    top of page


    

Jennifer Young says:
I have taken 3 CIP courses so far and co-workers kept saying keep Insurance against liability - Part 1 for your last 
courses because it's such a difficult subject matter.   I saw  that an in-class course was available every other Saturday 
and I felt that I would get more out of this type of learning environment rather than the self directed distance learning 
courses I have taken in the past.  I have truly enjoyed learning about liability insurance and I attribute that directly to 
you as an instructor. You have made the course interesting and I truly respect your industry experience and knowledge. 
It also helps that you have a sense of humour which makes this very serious subject easier to learn. I have a much better 
understanding of liability insurance in just four classes.  I actually look forward to driving an hour and a half to get to 
class and have enjoyed the subject matter very much.  Thank you for your help in getting me to where I want to be! 
I wish you all the best.    top of page

    

Julie Donnelly says:
I find Monica a wonderful teacher; her explanations and knowledge are unbelievable. Also….she is not boring!!
But honestly….I figured if you do not know Monica Cain or if you have never heard her name before …
you have not been in Insurance for very long!!    top of page


    

Helen McLeod says:
I have only known you a short time with the Liability Class.   Anyone who has been in the industry for as long 
as I have knows you by reputation even if they have never met you.  After meeting you and being part of your 
class I have to say that you definitely live up to your reputation.   Your knowledge, expertise and years of 
experience in the industry are welcomed and needed.   Thank you for sharing.    top of page

    

Rhonda Thomson says:
Monica Cain was one of the most enthusiastic and knowledgeable teachers I have ever had. Her teaching style
is very interactive and her words tend to sink into your brain. I would gladly take any course for which 
Monica was the instructor.    top of page


    
 

    
Matthew Mackness
Student in Inaugural PNC Course Seneca College
Looking for an instructor who flips through Power Point slides and reads from them?   Looking for an instructor
who stands behind a podium and reads from the textbook?  Then do NOT attend Monica's class!
Monica is an engaging and dedicated instructor who devotes a great deal of time preparing her lessons.   You will be 
taught the Customer Service and Sales course material through lecture, class participation, cheerful Power Point slides, 
handouts and memorabilia.   (You will have to sign up for her class to find out what is meant by the last point!)   Through 
these many methods of instruction, the course material is easily absorbed as well as recallable for tests and assignments.  I 
was very impressed by her enthusiasm and having her share her many industry related experiences!   top of page
    

    
 

    
Evam Gohoho
Student in Inaugural PNC Course Seneca College
I'm really happy that I chose to do the Sales and Service Course integrated with the Property and Casualty Program at Seneca.
The Course involves a lot more discussion and readings in small tutorial groups.  Though it was a bit of a shock at first, 
I actually much preferred this style of instruction and evaluation and thought that I retained a great deal more - 
I have so many options now that I am completed and have gained the skills I need to succeed in today's corporate world   top of page
    


    

Paul Foster
Monica was impressive with her articulation of insurance liability related topics.
In this industry, any day you learn something new is testimony to the fact that always something new remains to be learned.
Monica enlightened me to new underwriting philosophies.   top of page